SolarEdge Inverter OFF Mode: Why to Call Before Switching
OFF mode on a SolarEdge inverter means the inverter's ON/OFF switch has been turned off. SolarEdge's own guidance is simply to turn it back on, but we ask for a quick call so we can confirm nobody turned it off on purpose.
What it means
OFF mode tells you the inverter's ON/OFF switch is in the off position.
An inverter is sometimes switched off on purpose, for example after service or roof work. That is why we check with you before anyone turns it back on.
Remember that solar panels make electricity whenever the sun is up, even when the system is turned off.
This one needs a quick call
Here is what you can safely do before we talk:
- Check the app and note what it shows and when it started.
- Think back: has anyone done service on the system, or work on the roof, recently?
- Call or text us at (813) 285-4505 so we can confirm whether it was turned off on purpose.
Please leave the switch and everything around it alone until we have talked.
When to stop and call
Stop and call us if:
- The inverter shows OFF mode. Please call before anyone turns it back on.
- The inverter shows a red light, or Production issue detected on a sunny day.
- A burning smell, smoke, sparks, heat, buzzing, melting, water on or in equipment, or visible damage: stay away from the equipment, keep children and pets away, call 911 if there is smoke or fire, and book an urgent technician visit.
More error code help
If the app has no data at all, see SolarEdge no communication. More codes are in our guide to SolarEdge error codes, and every brand is in our solar and battery error codes guide.
Frequently Asked Questions
What does OFF mode mean on a SolarEdge inverter?
The inverter's ON/OFF switch has been turned off. We ask for a quick call before it goes back on.
Can I turn my SolarEdge inverter back on myself?
SolarEdge's guidance is to turn it back on. We ask for a quick call so we can confirm nobody turned it off on purpose, for example after service or roof work.
Why would a SolarEdge inverter be turned off?
Sometimes it is switched off on purpose, for example after service or roof work. That is why we check before it goes back on.
What does a red light on a SolarEdge inverter mean?
Check the weather. If it is sunny and the light is red, or the app shows Production issue detected, book a technician.
How do I reach Fused about a SolarEdge inverter in OFF mode?
Call or text (813) 285-4505, or send Sunny a photo of the app or the inverter through the chat on this site.
Send Sunny a photo
Not sure which alert you are looking at? Sunny, the chat assistant on this site, can read a photo of the screen. Open the chat on this page, tap the paperclip, and send a photo of your app or the equipment screen. Sunny answers day or night, tells you what the alert generally means and whether there is a safe step to try, and can take your address and a good time for a technician if one is needed.
Book a diagnostic
If the alert keeps coming back, or the steps above do not clear it, book a $395 on-site diagnostic visit. A licensed technician looks at the system and you get a written report with photos. Call or text (813) 285-4505, or request a visit on our solar repair page or our contact page. To keep a working system in good shape, see our solar maintenance plans.
About us: Fused Solar and Roofing is a licensed electrical, roofing and building contractor (EC13014750, CCC1331058, CBC1252064) serving Hillsborough, Pinellas, Pasco and Manatee counties since 2007, and certified with SolarEdge.
